Your personal guide works intelligently…
…to surface the most relevant knowledge across internal and external sources to optimize performance using Braidio’s Social Workstream Intelligence Platform.
…to surface the most relevant knowledge across internal and external sources to optimize performance using Braidio’s Social Workstream Intelligence Platform.
The Digital Sherpa works intelligently to empower large organizations and partner networks to optimally activate their workforce to deliver better outcomes across customer support, sales, patient care and beyond.
There’s no static path to get from A to B. The Digital Sherpa acts as your GPS.
Persona-driven knowledge assembly to drive actionable insights.
Braidio connects silos, analyzes high clustering, and shortens path lengths.
Peer-driven knowledge sharing via real time video and chat.
Active Workflow Listening to capture informal knowledge and distribute insights to up your whole organization’s game.
Improvements: Lower CAC, halted churn, increased revenue, improved CSAT.
End-to-end knowledge access and creation
Rate of Change
Slow change
Moderate change
Rapid change
Knowledge Type
Explicit
Tacit
Emerging
Knowledge Capture
Established experts, infrequent updates
Fragmented expertise, moderate updates
Evolving expertise, continuous updates
Knowledge Delivery
Training, sharing existing knowledge
Dynamic surfacing knowledge
Evolved, creating new knowledge
Simplify daily workflows and save time with Braidio bites, integrations, and partner applications. Leverage the developer toolkit to extend the platform, bringing speed and agility to your entire firm.