Ribbon Communications Case Study: Partnership, Success and Drive

Ribbon Communications


Ribbon needed scalable solution to efficiently onboard new partners and clients, and optimize the flow of product knowledge and information. Braidio created persona driven WorkStreams to allow Ribbon to quickly train and onboard clients, and ensure answers are always at their fingertips. Braidio WorkStreams pull all data and resources specific to a user’s role or persona within the organization whether in Sales, Customer Support or Senior Management and layer in real-time communications (Web-RTC) to drive greater productivity and collaboration. Read the full case study now.

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