Calculating ROI

When we put the variables together,

the numerator (CUSTOMERS x IMPACT x RETENTION) equals the financial benefit of learning management, or its total value. The denominator (EMPLOYEES x RESOURCES) represents the overall investment in the program, or its total cost.

ROI = financial value / program cost

Divide the numerator by the denominator to find the ROI of your care management program. Your final answer will be a dollar value. Place the dollar value over a denominator of $1.00 to interpret your result.

ROI = $X.XX saved for every $1.00 dollar spent

The number of customers using Braidio

The increase in Performance / Productivity / Revenue

The average amount of time in months that customers use Braidio

ROI =

CUSTOMERS x IMPACT x RETENTION


EMPLOYEES x RESOURCES

The total number of end users

The direct cost (salary) plus software costs for each employee

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