MY HEALTH CONCIERGE IS EASY TO DEPLOY
The My Healthcare Concierge™ application is a fully integrated easy to use telemedicine offering. Braidio’s agile digital transformation platform can have your customers up and running in days to help facilitate remote care needs.
EMPOWERING HEALTHCARE PROVIDERS
The AT&T and Braidio telemedicine application was created to treat patients who are in remote places, out of reach from local health facilities or in areas experiencing medical professionals shortages. Covid-19 presets an immediate need to treat patients of high risk without exposing others and without shifting resources from critical care operations.
LEAVE THE HEAVY LIFTING TO US
Let us do the heavy lifting. Our Client Services team is here to support you every step of the way including training and real-time support.
My Health Concierge
Key Features | Included | Integration Required |
In app live chat |
X |
|
In app voice calling |
X |
|
Two-way video |
X |
|
Inquiry routing (live chat, voice) |
X |
|
Schedule an appointment |
X |
|
Session escalation (chat to voice and video) |
X |
|
Private & secure |
X |
|
End-to-end encryption |
X |
|
Connect your Care Team |
X |
|
HIPAA compliant |
X |
|
BAA available |
X |
|
Email support |
X |
Patient Features | Included | Integration Required |
Mobile app (iOS, Android) | X | |
Access to PHR | X | |
Medication reminders & notifications | X | |
Online pharmacy | X | |
Add/update emergency contacts | X | |
Track allergies | X |
Provider Features | Included | Integration Required |
Inquiry log |
X |
|
Notifications | ||
– In app notifications |
X |
|
– Email notifications |
X |
|
– SMS notifications |
X |
|
Reports |
X |
|
Patient sentiment tracking (i.e., How are you feeling today?) |
X |
|
Add-ons | ||
Branded app |
X |
|
End of session survey | ||
Email chat transcript | ||
Chatbot | ||
Custom Reports | ||
Basic Health Risk Assessment | ||
Integration Services | ||
EHR (read & write back capabilities) |
X |
|
Five9 call center |
X |
|
Healthcare forms integration |
X |
|
Remote patient monitoring* | ||
– Blood pressure monitoring |
X |
|
– Weight scale |
X |
|
– Pulse oximeter |
X |
|
Online pharmacy |
X |
|
Workflows |
X |