Healthcare Organizations Will Benefit From a WorkOps Approach to Productivity and Patient Care
451 Research, a leading IT and advisory research company, explores how healthcare organizations will benefit from a WorkOps approach to productivity and patient care. The traditional patient journey follows a linear, sequential pathway, where care often ends when the patient is discharged.
By contrast, the digital patient journey is more fluid, steering patients toward different types of care, influencing positive behaviors, and empowering providers with ongoing, real-time communications (Web-RTC) with their patients. This presents a unique new set of challenges for healthcare organizations.
A WorkStreams approach can increase productivity while reducing costs and improving provider network profitability. By empowering frontline workers to become more responsive and adaptable to change, WorkStreams can be a key component for driving digital healthcare initiatives.