By Rafael Solis, COO and Co-founder of Braidio
The new world of work requires organizations large and small to become more operationally agile, productive, and innovative. Most organizations are being pulled in two directions: one with their feet tied to legacy applications they have invested heavily in over many years, and on the other end, their employees demanding more intuitive, agile, workflow relevant experiences.
Silos of information, content, people, and processes are pervasive across most businesses. In the digital age, businesses require the exact opposite – greater connectivity across these resources to deliver improved clarity, focus, and agility in order to respond more quickly to the changes that digitization brings.
Organizations that reduce silos and create greater transparency will be better suited to succeed and innovate.
Here we outline three considerations for creating an agile organizational culture to drive success in the new world of work:
Innovate with an Agile Approach
The pace of technological innovation means a more agile approach is required. Third-party platforms and new systems of delivery are emerging to orchestrate more agile workflows that rapidly unlock greater value from legacy platforms and create improved outcomes. Organizations need to embrace agile principles to seize new opportunities.
Productivity automation, as we call it, is what gets organizations moving as efficiently as possible. Productivity automation is all about more effectively empowering your teams, executing work, and reducing the amount of fragmented, unstructured, and tedious types of work that are still most prevalent within businesses. This forces companies to rethink existing structures based either on homegrown tools or legacy business systems that can’t deliver the cross-system connectivity, automation, and scale needed.
Optimize Workflows via Workstreams
As businesses look to optimize daily workflows and identify how to unlock greater productivity, they can look to leverage workstreams. Workstreams can optimize the discovery and assembly of resources, whether they be information or people, in real-time, which can be a critical enabler of improved employee productivity. Add to that real-time collaboration tools such as live-chat, voice and video calling, and organizations have a killer combination.
This gives the average worker access and capabilities that haven’t typically been available.
It’s part of an important general shift across workforce technologies from systems of record > to systems of engagement > and currently to systems of productivity, also referred to as “systems of delivery.” This shift is much needed, as the current digital age has given rise to new customer and employee expectations and market requirements that, with the right workflow integration and productivity automation tools, businesses can respond to much more effectively.
Businesses that remain agile and open up information and tools to their teams to increase productivity and collaboration will have a competitive advantage in the future of work.