What Will The Customer Edge Look Like For SMBs By 2030?
SAN FRANCISCO (THE FAST MODE) MAY 2, 2023 By: Iain Scholnick The first three years of the decade have been nothing but turbulent on a global scale. The short-term impacts of the pandemic have become readily apparent as changes in the workforce and a rethinkRead More
Delivering Essential CX in an Ever-Expanding Digital Ecosystem
SAN FRANCISCO (THE FAST MODE) MARCH 22, 2023 By: Iain Scholnick As small businesses continue to digitize, increased attention should be paid to technical solutions that maintain key qualities of customer service, especially with consumer sentiment in the United States recently hitting a 13-month peak. The factRead More
Why Reliability Needs To Be Heavily Considered By SMBs When Picking Tech Vendors
SAN FRANCISCO (FORBES TECHNOLOGY COUNCIL) FEBRUARY 14, 2023 One of the most formidable incidents a small, medium or global enterprise can face is a digital outage of its service. These outages can come in many different forms, some as simple as a button to connectRead More
Braidio Wins Silver in the 2022 Brandon Hall Group Excellence in Technology Awards
SAN FRANCISCO (PRWEB) JANUARY 10, 2023 Braidio, won a coveted Brandon Hall Group Silver award for excellence in the Best Best Advance in Sales Enablement Technology for Small and Medium-Sized Businesses category, which was formally announced on December 8, 2022. The winners are listed at https://excellenceawards.brandonhall.com/winners. “We’reRead More